--- title: "Bug report form to Asana triage tasks" description: "Send every bug report submission straight into your Asana Bugs project, filed in Triage with the steps to reproduce already written up." url: "https://www.formformform.com/automations/asana-bug-reports-to-triage" type: static generatedAt: "2026-08-23T18:56:58.727Z" --- ![Asana logo](/logos/integrations/asana.svg) # Turn bug reports into triage tasks Each bug report lands in the Bugs project's Triage section with reproduction steps already in the description. When this happens New submission on your bug report form Do this Create a task in the Bugs project, drop it in the Triage section, and write the steps to reproduce into the description One-directional. A submission triggers the action — nothing is written back into your form. Support and QA teams collect bugs faster than anyone can file them. A shared inbox hides the detail: two people chase the same crash, and the one-line report nobody can reproduce sits there for a week. This flow puts every report on the engineering board the moment it arrives. The Triage section becomes the standing agenda for standup. Engineers open a task and find the reproduction steps, the browser and the severity the reporter chose, so triage is a decision rather than an investigation. ## Setting it up 1. 1 Publish your bug report form and send yourself one real report, with steps you can actually follow, so the Zap has a submission where every field is filled in. 2. 2 In Zapier, set the trigger to formformform's New Submission and pick your bug report form from the list. 3. 3 Add the Asana Create Task action and point it at the workspace that holds your Bugs project. 4. 4 Set Project to Bugs and Section to Triage so nothing lands in an unsorted backlog. 5. 5 Map Bug Title to the task name, prefixed with something like \[Bug\] if the board mixes defects with other work. 6. 6 Build the task description from Steps to Reproduce, What Did You Expect to Happen?, What Actually Happened? and URL Where the Bug Occurs, each on its own line. 7. 7 Map Severity to the priority custom field on the Bugs project, matching the option labels in the form to the option labels in Asana exactly. 8. 8 Run the test, check the task in Triage reads well enough to work from, then turn the Zap on. ## What maps where Using the [Bug Report Form](https://www.formformform.com/templates/bug-report-form) as the starting point. These are its real fields — swap in your own and the mapping works the same way. Form field Asana Bug Title Task name in the Bugs project Steps to Reproduce Task description, as the first block Severity Priority custom field on the Bugs project Browser / Device Environment custom field URL Where the Bug Occurs Task description, under the reproduction steps Email Address Reporter custom field, so engineers know who to follow up with ## Variations worth knowing Route by severity Add a Zapier filter after the trigger so only critical and high reports create tasks in Triage. Everything else goes down a second path that files it in a Backlog section, which keeps the triage list short enough to read out in standup. Split by product area Add a single-select field for the area that broke, then use Zapier Paths to send each answer to its own Asana project: one for the API, one for the web app. Each engineering team watches a single board instead of filtering a shared one. ## If something isn't arriving Every task lands in the project's default section instead of Triage The Section field in the Asana action is optional and Zapier leaves it blank by default. Set it explicitly, and re-select it if you rename or reorder sections, because the action stores the section ID rather than its name. Severity comes through as plain text and the priority field stays empty Asana rejects a custom-field value that does not match an existing option. Check the labels in your Severity field are spelled exactly as the options on the Asana field, or add a Formatter by Zapier step to translate them before the action runs. ## Frequently asked questions Can the task status in Asana update the person who reported the bug? No. The connection runs one way: a submission creates a task, and nothing is read back out of Asana. The task's status never appears on the form or reaches the reporter by itself, so send those updates from an Asana rule or a separate Zap. Can reporters attach a screenshot to the bug? Yes. File upload is a field type, so a reporter attaches the image itself, up to 2 MB, and you open it from the submission alongside their answers. The bug report template also carries Screenshot or Video Link for a screen recording too large to attach, and that URL is what reads through into the Asana task description. How quickly does the task appear in Asana? The New Submission trigger fires in real time rather than waiting for a polling interval, so Zapier picks the report up as it is submitted. Whatever delay you see is Zapier running the action and Asana accepting the task, not the form waiting to be checked. ## Related automations - [Collect product feedback in a review queue](https://www.formformform.com/automations/asana-feedback-into-review-queue) Feature requests land in the Product Feedback project as tagged tasks, ready for the weekly triage pass. - [File client requests as project tasks](https://www.formformform.com/automations/asana-client-requests-as-tasks) New intake requests arrive as tasks in Client Requests, with the stated scope and deadline already filled in. - [Move job applications into a hiring pipeline](https://www.formformform.com/automations/asana-applications-to-hiring-pipeline) Applicants appear as tasks in the Recruiting project, sorted into the section for the role they applied for. - [Track event sign-ups as follow-up tasks](https://www.formformform.com/automations/asana-event-signups-to-followups) Every registration becomes a task assigned to the event host, carrying dietary notes and guest numbers. - [Turn wholesale orders into shipping tasks](https://www.formformform.com/automations/asana-wholesale-orders-to-tasks) Orders arrive as tasks in the Fulfillment project, assigned to operations with a due date for dispatch. - [Add every RSVP to your confirmed guest list](https://www.formformform.com/automations/trello-rsvps-to-guest-list) Each RSVP creates a card on the "Confirmed guests" list with the ticket type as a label and dietary notes in the description. - [All Asana integration details →](https://www.formformform.com/integrations/asana) - [Start from the Bug Report Form →](https://www.formformform.com/templates/bug-report-form) - [Browse every automation →](https://www.formformform.com/automations) ## Build the form first The automation needs somewhere to fire from. Publish a form, connect it once, and every submission from then on runs this flow. [Start free](https://app.formformform.com/register?utm_source=landing&utm_medium=bottom&utm_campaign=automations&utm_content=asana-bug-reports-to-triage)