--- title: "Free Suggestions & Feedback Form Template | formformform" description: "Free suggestions and feedback form template. Collect structured improvement ideas from customers or employees — with suggestion type, description, and benefit…" url: "https://www.formformform.com/templates/suggestions-feedback-form" type: static generatedAt: "2026-09-16T13:11:47.237Z" --- [Templates](https://www.formformform.com/form-templates)/[Contact Forms](https://www.formformform.com/form-templates/contact-forms) # Suggestions & Feedback Form Template Vague feedback is hard to act on. This suggestions and feedback form structures the input you receive — capturing suggestion type, the idea itself, and the problem it solves — so every submission is something you can actually evaluate and act on. Make it easy for people to help you improve. [Use this template](https://app.formformform.com/templates/suggestions-feedback-form/use) Last updated 21 August 2026 ## Fields in this template - Your Name (optional) - Email Address (optional) - What Type of Suggestion Is This? · required New feature or service · Improvement to something existing · Process or experience · Website or app · Other - Your Suggestion or Idea · required - How Would This Help? - May We Follow Up With You? Yes, please reach out · No, anonymous is fine ## Who uses this template Product teams collecting feature requests · Customer success teams · Operations managers · Employee experience teams · Educators collecting student input · Restaurant and hospitality operators · Nonprofit program managers · City governments and public agencies ## About this template A suggestions form signals something important: that you're listening and that people's ideas matter. Whether it's customers suggesting product features, employees proposing process improvements, or students giving course feedback, the act of providing a structured channel for input builds trust and surfaces ideas you wouldn't have found otherwise. This template structures the input so it's actually useful. The suggestion type radio (new feature, improvement, process, website/app, other) lets you categorize submissions at a glance. The 'How would this help?' field prompts submitters to articulate the problem they're solving — which is often more valuable than the idea itself. Making name and email optional lowers the barrier for people who have great ideas but prefer to share them anonymously. formformform makes it easy to collect and review suggestions in one place. Every submission arrives in your inbox and is stored in your dashboard for team review. Embed the form in your product dashboard, your team intranet, your customer portal, or anywhere you want to invite ongoing input. ## 8 form ideas you can build with this template ### Product Feature Request Form Collects specific feature ideas from customers, with fields for use case context and priority level, to inform the product roadmap. ### Employee Process Improvement Form Invites staff to propose workflow improvements, identify friction points, and suggest tools that would make their work more efficient. ### Restaurant Menu Suggestion Form Lets diners propose new dishes, dietary accommodations, or seasonal specials they'd like to see added to the menu. ### City Public Input Form Collects resident suggestions for neighborhood improvements, public services, parks, and community programs for city council review. ### University Course Improvement Form Asks students to identify specific lectures, assignments, or resources that could be improved, with optional attribution. ### Nonprofit Program Feedback Form Invites beneficiaries and community members to suggest program improvements, new service areas, and operational changes. ### Online Community Suggestion Form Lets members of a forum, Discord, or Slack community propose new channels, guidelines, events, or features for the platform. ### Retail Store Experience Suggestion Form Collects shopper ideas for store layout, product selection, customer service improvements, and loyalty program features. ## What's included Suggestion type radio to categorize feedback instantly Detailed idea and benefit description fields Optional name and email for anonymous-friendly submissions Follow-up consent radio for two-way communication Instant email notification on every submission Works for customers, employees, students, or any community Embeds on any website, app, or intranet Unlimited submissions, forever free ## How to create a suggestions & feedback form 1. 1 Click 'Use this template' to open it in formformform with all fields pre-built. 2. 2 Customize the suggestion type radio options to match your context — for an employee form, change 'Website or app' to 'Workplace environment'; for a product form, replace 'Process' with 'Onboarding'. 3. 3 Decide whether to make name and email optional or required based on your feedback culture — anonymous forms tend to get more honest responses. 4. 4 Set your notification email to the team or person who owns the feedback process. 5. 5 Edit the intro paragraph to set expectations about how suggestions are reviewed and acted on. 6. 6 Publish and embed wherever your users or employees naturally spend time — your app dashboard, your website footer, or your team communication platform. ## Best practices for your suggestions & feedback form Keep name and email optional anonymous submissions dramatically increase volume and honestly. People share more when they know there are no social consequences. Close the loop if someone shares their email and their idea gets implemented, tell them. That one reply generates enormous goodwill and future suggestions. Share aggregate themes with your team read suggestions quarterly and identify patterns. Three people asking for the same thing is a signal; one person asking for something is an outlier. Acknowledge receipt set up an auto-response confirming you've received the suggestion and explaining how it gets reviewed. Don't over-engineer the form you want volume and candor, not structured product requirements. Keep the form short and the fields open-ended. Review regularly and act visibly publish what you've changed based on suggestions. 'You asked, we built it' is one of the most powerful messages you can send. ## Frequently asked questions Is this feedback form free? Yes, completely free. Collect unlimited suggestions and feedback at no cost. Can people submit suggestions anonymously? Yes. Name and email are optional by default, so anyone can submit without identifying themselves. You can change this in the form editor if you want to require contact details. How do I organize suggestions once I receive them? All submissions are stored in your formformform dashboard, where you can view and export them. The suggestion type field lets you filter by category. For larger volumes, export to CSV and use a spreadsheet or project management tool for triage. Can I use this for employee feedback as well as customer feedback? Yes. The template works for any audience — just customize the intro paragraph and radio options to fit the context. For employees, you might adjust the suggestion types to reflect workplace categories. How do I notify my team of new suggestions? Set the notification email to a shared team inbox or your product manager's address. Every submission triggers an instant email with the full response. Can I embed this in my product or web app? Yes. Copy the iframe embed code from your formformform dashboard and paste it into any in-app page, dashboard, or settings panel. It works anywhere that accepts an iframe. ## Related templates [Contact Forms Contact Form The classic contact form. Simple, clean, and ready to embed.](https://www.formformform.com/templates/contact-form)[Contact Forms Get in Touch Form A warm, inviting contact form for brands with a personal voice.](https://www.formformform.com/templates/get-in-touch-form)[Surveys & Feedback Forms Feature Request Form Capture product ideas with problem context, importance, and who benefits.](https://www.formformform.com/templates/feature-request-form)[Contact Forms Complaint Form Give complainants a structured, dignified channel to be heard.](https://www.formformform.com/templates/complaint-form)[Surveys & Feedback Forms Customer Feedback Form Understand what customers love — and what needs fixing.](https://www.formformform.com/templates/customer-feedback-form)[Contact Forms Partnership Inquiry Form Invite potential partners to pitch their collaboration idea in a structured way.](https://www.formformform.com/templates/partnership-inquiry-form) ## More Contact form templates - [Press & Media Inquiry Form template](https://www.formformform.com/templates/press-media-inquiry-form) - [Vendor Inquiry Form template](https://www.formformform.com/templates/vendor-inquiry-form) - [Quote Request Form template](https://www.formformform.com/templates/quote-request-form) - [Speaking Engagement Inquiry Form template](https://www.formformform.com/templates/speaking-engagement-inquiry-form) - [Job Inquiry Form template](https://www.formformform.com/templates/job-inquiry-form) - [Business Inquiry Form template](https://www.formformform.com/templates/business-inquiry-form) - [Callback Request Form template](https://www.formformform.com/templates/callback-request-form) [View all Contact form templates →](https://www.formformform.com/form-templates/contact-forms) Start with the Suggestions & Feedback Form template Free forever. No credit card required. Customize everything. [Use this template](https://app.formformform.com/templates/suggestions-feedback-form/use)