Most feature requests arrive without the context that makes them actionable. This form fixes that — it asks users what problem they're solving, how they're working around it today, and how important the change is. Embed it in your product or share it with your customer base.
Feature requests are the heartbeat of product development, but most teams collect them in a way that makes them impossible to act on. "Add dark mode" is a request. "I work in a dim office and the bright UI gives me headaches by 4pm" is the same request with the context a product team actually needs. This template is structured to surface that context every time.
The form leads with the problem — not the proposed solution — because the best features rarely look exactly like what users initially ask for. By asking what problem the request solves, how the user works around it today, and how widely the issue affects them, you collect requests that engineers and product managers can actually triage. The importance rating gives you a quick lens for prioritization, and the optional reporter info makes it easy to follow up when you want to dig deeper.
formformform turns feature collection into a one-step process. The form is free, supports unlimited submissions, embeds anywhere in your product or marketing site, and sends every request directly to your inbox. There's no need to pay for a dedicated feedback platform when you're just getting started — drop this form in a help menu or footer link and you'll have a structured backlog of customer-driven ideas in days.
Click "Use this template" to start collecting feature requests in your free formformform account.
Customize the importance options to match how your product team triages.
Add a dropdown for which area of your product the request relates to (e.g., dashboard, billing, integrations).
Set notifications to a shared product inbox or pipe submissions to a tool like Linear or Notion via webhook.
Brand the form with your colors and logo so it feels like part of your product.
Publish and embed — drop it in your app's help menu, your support portal, or a dedicated /feedback page.
users describe what they want, but you need to know what's driving it. Lead with the problem field every time.
knowing how users solve the problem today is the most underrated piece of context. Sometimes the workaround is the real feature request.
without prioritization, requests pile up and nothing gets shipped. A simple critical/important/nice-to-have scale is enough.
let users know you read every request without committing to building any. Set expectations early.
when you ship a requested feature, email the people who asked for it. It builds trust faster than any roadmap page.
a single request is a signal, but ten requests for the same thing is a roadmap. Tag and group submissions so trends show up.
Yes. You can collect unlimited feature requests for free, with no trial period and no credit card required.
Voting isn't built in, but you can periodically share top requests with your customers in a newsletter or community channel and let them respond. Many teams pipe formformform submissions into a tool like Canny or Fider for public voting.
Yes. Use the webhook feature to push each submission into your tool of choice, where your product team already triages.
We suggest requiring the problem and feature description, but keeping importance and audience optional. The more friction you add, the fewer ideas you'll collect.
Yes. Use the iframe or embed code to drop the form into a settings page, help menu, or feedback widget inside your product.
Tag and group submissions in your dashboard, or use a webhook to deduplicate as they arrive. Most teams treat duplicates as a positive signal — it means several users want the same thing.
Free forever. No credit card required. Customize everything.
Use this template