Mortgage Refinance Inquiry Form Template

Help homeowners find out if refinancing makes sense for them. This template captures current loan details — balance, interest rate, and monthly payment — alongside the borrower's refinance goal and credit profile, giving your loan officers everything they need to run the numbers and follow up with a compelling savings comparison.

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Fields in this template

Full Namerequired
Email Addressrequired
Phone Numberrequired
Property Addressrequired
Property Typerequired
Single-family home · Condominium · Townhouse · Multi-family (2–4 units) · Manufactured home · Other
Current Loan Balance ($)required
Current Interest Rate (%)required
Current Monthly Payment ($)
Primary Refinance Goalrequired
Lower my interest rate · Lower my monthly payment · Cash-out equity · Shorten my loan term · Switch from ARM to fixed rate · Remove PMI · Consolidate a second mortgage
Desired Cash-Out Amount (if applicable) ($)
Credit Score Rangerequired
760 or above · 720–759 · 680–719 · 640–679 · 600–639 · Below 600 · I don't know
Questions for Your Loan Officer

Who uses this template

Mortgage lendersCommunity banksCredit unionsMortgage brokersOnline refinance lendersLoan officers running rate-and-term campaignsCash-out refinance specialistsVA and FHA streamline refi teams

About this template

A mortgage refinance inquiry form is the gateway for homeowners who sense that market rates have moved in their favor or whose financial situation has changed since they took out their original loan. Unlike a purchase mortgage inquiry, a refi inquiry centers on the current loan's details — rate, balance, and payment — because the lender needs to calculate whether refinancing actually makes sense before recommending it.

The refinance goal field is especially important: a borrower who wants to lower their rate needs a rate-and-term refi, while someone who wants cash out needs an entirely different conversation about LTV limits and equity usage. A borrower trying to remove PMI may simply need to demonstrate that their equity has crossed the 20% threshold. Capturing the goal upfront lets your loan officer lead with the right product and the right math rather than a generic pitch.

formformform delivers every submission to your loan officers instantly via email, enabling the rapid follow-up that refinance leads require. Interest rate environments shift quickly, and homeowners who are shopping for a refi will have filled out multiple lender forms. The team that responds with a personalized savings estimate fastest wins the business. This form gives you a head start.

12 form ideas you can build with this template

Rate-and-Term Refinance Inquiry Form

Focuses on borrowers wanting to lower their interest rate or change their loan term without taking cash out, capturing current vs. target rate comparison.

Cash-Out Refinance Inquiry Form

Expanded version that asks about equity use, desired cash-out amount, and whether the borrower has a second mortgage that may need to subordinate.

FHA Streamline Refinance Inquiry Form

Collects existing FHA case number and current MIP rate for borrowers eligible for the no-appraisal FHA streamline program.

VA IRRRL Inquiry Form

Gathers VA loan number, current VA rate, and certificate of eligibility details for veterans using the Interest Rate Reduction Refinance Loan program.

ARM-to-Fixed Refinance Inquiry Form

Asks about the current ARM index, margin, and upcoming adjustment date so loan officers can time the refinance before a rate spike.

PMI Removal Refinance Inquiry Form

Collects original purchase price, current balance, and home improvement history to assess whether the LTV has dropped below 80% to eliminate PMI.

Debt Consolidation Cash-Out Refi Inquiry

Gathers total unsecured debt, current interest rates on that debt, and net benefit calculation versus higher mortgage balance.

High-Balance Refinance Inquiry Form

Tailored for loan balances above conforming limits, capturing lender history and whether the current loan is agency-eligible or held in portfolio.

Investment Property Refinance Inquiry Form

Collects rental income, current lease status, and DSCR figures for lenders evaluating non-owner-occupied refinance eligibility.

Divorce Buyout Refinance Inquiry Form

Specific to refinancing after a divorce settlement, capturing the buyout amount, whether both parties currently on the mortgage, and court order status.

Second Home Refinance Inquiry Form

Asks about primary residence mortgage status and secondary property occupancy to establish LTV and rate assumptions for vacation home refinances.

15-Year Payoff Refinance Inquiry Form

For borrowers who want to aggressively pay off their mortgage, comparing current 30-year balance and rate against a 15-year amortization scenario.

What's included

Current interest rate field enables immediate savings calculation

Current loan balance and monthly payment for full picture

Refinance goal dropdown covers rate, payment, cash-out, term, and PMI removal

Property type field affects eligibility for certain programs

Cash-out amount field for equity-tapping scenarios

Credit score range pre-qualifies without a hard pull

Open questions field for break-even and closing cost inquiries

How to create a mortgage refinance inquiry form

1
Click 'Use this template' to open the refinance inquiry form in formformform with all fields pre-configured.
2
Customize the property type dropdown to include any property types your institution doesn't finance, flagging them with a note in the intro paragraph.
3
Add your notification email to ensure loan officers receive inquiries immediately — ideally as a shared inbox or CRM integration.
4
Consider adding a paragraph field explaining your current rate range and typical closing costs to pre-set expectations.
5
Optionally add a field for the borrower's current lender — helpful context for competitive positioning.
6
Publish and embed the form on your refinance landing page or use in paid search campaigns targeting rate-sensitive homeowners.

Best practices for your mortgage refinance inquiry form

Ask for the current interest rate

it's the single most predictive field for whether the lead is worth pursuing. A borrower at 7.5% in a 6.5% market is highly motivated; one at 5.9% may not benefit from a refi.

Explain the break-even concept in your intro

many borrowers don't understand that refinancing has closing costs. A note that 'most refinances break even within 2–4 years' sets realistic expectations and attracts better-informed leads.

Make cash-out amount optional

borrowers who are primarily rate-focused shouldn't be required to enter a cash-out amount. Optional fields reduce friction for the majority while capturing data from those who need it.

Include ARM-to-fixed as a refinance goal

with adjustable-rate mortgages adjusting upward, many homeowners want to lock in a fixed rate regardless of whether the payment drops.

Track current rate data by cohort

borrowers who submit when the market rate is 6.8% form a different opportunity set than those who submit at 7.5%. Tag submissions with your current rate environment for follow-up segmentation.

Don't promise a rate in the form description

advertise a savings illustration instead ('see how much you could save') to generate inquiries from homeowners at any rate point.

Frequently asked questions

How do I know if refinancing is worth it?

A refinance is generally worth it if the new rate is at least 0.5–1% lower than your current rate and you plan to stay in the home long enough to recoup the closing costs — typically 2–5 years. A loan officer will calculate your break-even point after reviewing your inquiry.

Does filling out this form lock me into a refinance?

No. This is an inquiry form only. Submitting it does not initiate a loan application, trigger a credit pull, or create any obligation. It simply puts you in contact with a loan officer to discuss your options.

What is a cash-out refinance?

A cash-out refinance replaces your existing mortgage with a new, larger loan. The difference between your current balance and the new loan amount is paid to you in cash, which you can use for home improvements, debt consolidation, or other needs. Your new monthly payment will typically be higher than a rate-and-term refi.

Can I refinance if I have less than 20% equity?

Yes, depending on the loan program. FHA streamline refinances have no minimum equity requirement. Conventional loans generally require at least 5% equity, though rates are better at 20% or more. VA streamline (IRRRL) refinances are available to veterans regardless of equity position.

How long does a refinance take?

A typical refinance closes in 30–45 days from application, though some streamline programs (FHA, VA) can close faster. Delays can occur due to appraisal scheduling, title work, or underwriting backlogs.

What are typical refinance closing costs?

Refinance closing costs generally range from 2–5% of the loan amount, including origination fees, appraisal, title insurance, and prepaid expenses. Some lenders offer no-closing-cost refinances where fees are rolled into the rate or loan balance — your loan officer can walk you through the trade-offs.