Connect formformform to Jira
Turn every form submission into a new Jira issue in the right project, automatically.
Someone completes your formformform form.
The “New Submission” trigger fires instantly.
Your data lands where the work happens.
formformform is a form builder that drops every response straight into Jira as a tracked issue. Instead of reading submissions in one tool and re-typing them into your backlog, each form entry becomes a new Jira issue in the project you choose, the moment someone hits submit.
This Jira form integration runs through the published formformform Zapier app. formformform is the trigger: when a form is submitted, Zapier creates a Jira issue and maps each field to the part of the issue you pick — summary, description, issue type, priority, labels, components, assignee, or a custom field. The flow goes one direction only, from form to Jira, so your board stays the source of truth and nothing writes back into the form.
Because it is all configured visually, you can connect Jira to forms without code. Build the form, point the Zap at the right Jira project, match your fields to issue fields, and every new submission lands as a structured issue your team can triage, assign, and move through the workflow.
Ways to use formformform with Jira
Concrete automations you can set up in minutes — no code required.
A SaaS team collects bug reports from users and testers. Each report becomes a Bug issue in the backlog with priority already set, so engineers triage from Jira instead of digging through an inbox.
A support team runs its queue on a Jira board. Inbound requests appear as labelled Task issues ready to assign, so nothing slips between the form and the workflow.
A product manager gathers ideas from customers and the wider team. Every request lands as a Story they can rank in the backlog and pull into a sprint when it is ready.
An ops team uses a Jira project to track onboarding. Each new-hire form creates an assigned setup task so IT provisions laptops and accounts before day one.
An internal IT team takes requests through a simple form. Submissions become prioritised issues on the team board, replacing scattered chat messages with one tracked queue.
A QA team running a beta needs feedback in one place. Each response becomes a labelled issue tagged to the right component, so they can group and act on it during reviews.
Who connects Jira to their forms
Turn bug-report forms into Bug issues that land in the backlog with priority and steps to reproduce already filled in.
Run a support queue on a Jira board where every contact form becomes a labelled, assignable ticket.
Collect feature requests that arrive as Stories in the roadmap project, ready to rank and sprint.
Take access and equipment requests through a form that creates prioritised tasks on the IT project board.
Funnel beta and test feedback into Jira as issues tagged to the right component for easy triage.
Convert client intake and change requests into Jira issues in the matching project without re-keying.
Why connect Jira
How to connect formformform to Jira
- 1
Build your form in formformform and publish it so it can accept submissions.
- 2
In Zapier, create a new Zap and choose formformform as the trigger app.
- 3
Select the "New Submission" trigger, connect your formformform account, and pick the form you just published.
- 4
Add Jira as the action step and choose "Create Issue".
- 5
Connect your Jira account, then select the project and issue type the issue should be created in.
- 6
Map each form field to the matching Jira field — summary, description, priority, labels, and so on.
- 7
Test the Zap with a sample submission, confirm the issue appears in Jira, then turn the Zap on.
Frequently asked questions
Is the Jira integration free?+
formformform's Zapier trigger is available to use, but the connection runs on Zapier, which has its own free and paid tiers. A free Zapier plan covers basic, lower-volume Jira automations; higher submission volumes or faster updates may need a paid Zapier plan. Jira itself works on its own free and paid plans.
Does it work in real time?+
Yes. formformform provides a real-time "New Submission" trigger that fires the instant someone submits your form, so Zapier creates the Jira issue right away rather than waiting on a scheduled check.
Can I map specific form fields to Jira fields?+
Yes. In the Zap's Jira action you map each form field to a specific issue field — summary, description, issue type, priority, labels, components, assignee, reporter, or a custom field — so submissions arrive as structured issues instead of one block of text.
Do I need to know how to code?+
No. The whole setup happens in Zapier's visual editor: pick the trigger, connect Jira, choose a project and issue type, and match fields. There is nothing to script or deploy.
Which Jira project and issue type does the new issue go into?+
You choose during setup. After connecting your Jira account you select the project and the issue type — Bug, Task, Story, Epic, or any custom type your site uses. Every submission then creates a new issue in that project with the fields you mapped.
Can Jira send data back into my form?+
No. The integration is one-directional: a new form submission creates an issue in Jira. formformform is a trigger only, so it does not pull or read data from Jira, and nothing in Jira writes back to your form.
Related project management integrations
Build a form, connect Jira, and let the busywork run itself. Free to start.
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