Form templates for hotels & hospitality

Only through webhooks and Zapier, which cover 60+ apps, and only outward. Each submission fires an action — a group enquiry opens a deal in the CRM, a maintenance report creates a task. Nothing flows the other way: rates, availability and reservations stay in the PMS, and there is no two-way sync.

Timing is the whole trick. Send the NPS or post-stay survey the morning after checkout, while the stay is fresh and before the guest sits down to write a public review. A QR code in the compendium catches the ones who prefer to say it on the spot, and responses can be filtered by room or date.

Yes, on an end-to-end encrypted form. A digital registration card asks for passport or ID number, nationality and address — the details many properties are still copying off paper at the desk. Data is end-to-end encrypted, encrypted at rest and in transit, and can be hosted in the EU under GDPR.

Yes. File Upload is a field type, so the guest or the room attendant attaches the shot from their phone — the dripping tap, the stained carpet, the safe that will not open — and engineering opens it from the submission beside the room number, the issue type and whether housekeeping may enter while the guest is out. Each file is capped at 2 MB.

Yes. Kitchen Staff Application Form and Fitness Instructor Application Form sit in the same account as the guest-facing ones, and a banquet cook application can ask about large-batch cooking, buffet setup and availability for an event-driven roster. Responses stay searchable, so when the season turns you reopen the same form rather than rebuilding it.