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Raise a QuickBooks invoice from an order request

An order placed through your form becomes a draft invoice in QuickBooks, with terms and PO number already filled in.

When this happens

New submission on your wholesale or service order form

Do this

Create an Invoice in QuickBooks for the matching customer, with the ordered items, quantities and amounts

One-directional. A submission triggers the action — nothing is written back into your form.

Wholesale buyers order in a familiar rhythm: the same products, the same accounts, and a purchase order number their finance team needs printed on the invoice. The order lands in an inbox, someone reads it, someone else keys it into QuickBooks, and the invoice goes out two days later than it should have.

Sending the order straight through removes the keying step. The buyer's own words become the line description, the agreed terms set the due date, and whoever raises invoices opens a document that is already three-quarters written.

Setting it up

  1. 1

    Publish the order form and submit a test order containing two different products, so you can see exactly how the order text arrives in Zapier before you map anything.

  2. 2

    Build the Zap with the formformform "New Submission" trigger pointed at that form, then add QuickBooks Online with the Create Invoice action.

  3. 3

    Insert a Find Customer step between the two, searching on Business Name with "create if it doesn't exist" enabled, and pass the returned customer ID into the invoice step.

  4. 4

    Map Product Selection and Quantities into the description of the first invoice line and choose one catch-all Product/Service item for it. The form sends the order as text, not as priced rows, so the line needs pricing by hand before sending.

  5. 5

    Map Payment Terms to Terms so QuickBooks calculates the due date, and Requested Delivery Date to Ship Date.

  6. 6

    Map PO Number (optional) to a custom field on the invoice, and label that custom field "Customer PO" in QuickBooks so it prints where the buyer's accounts team expects it.

  7. 7

    Leave the invoice's send-email option switched off. The draft is meant to be priced and checked, not fired at the customer automatically.

  8. 8

    Run the test order, confirm the draft under Sales then Invoices, then turn the Zap on.

What maps where

Using the Wholesale Order Form as the starting point. These are its real fields — swap in your own and the mapping works the same way.

Form fieldQuickBooks
Business NameCustomer on the invoice, matched by display name through a Find Customer step
Product Selection and QuantitiesDescription on the first invoice line
PO Number (optional)Custom field on the invoice, so the buyer can match it to their own purchase order
Payment TermsTerms on the invoice, which sets the due date
Requested Delivery DateShip Date on the invoice
Email AddressBilling email on the invoice, ready for when you send it

Variations worth knowing

One invoice line per product

If you sell a short, fixed catalogue, replace the single order box with a quantity question per product and use conditional logic to reveal only the relevant ones. Each quantity then maps to its own invoice line against a real QuickBooks item, and the totals come from your item rates rather than being typed.

Skip the draft stage for approved accounts

For accounts on agreed pricing, add a Zapier path that checks Business Name against your approved list and switches the invoice's email option on. Everything else keeps landing as a draft for someone to price.

If something isn't arriving

Invoices arrive with a total of zero.

That is expected when the order comes through as a text description on a catch-all item with no rate. Either set a rate on that item in QuickBooks, or move to one line per product so each line inherits its own price.

The same buyer keeps generating new customer records.

People type "Acme Ltd", "acme limited" and "ACME" on different days. Run Business Name through a Formatter trim and title-case step before the Find Customer search, or replace the free-text question with a dropdown of your existing accounts.

Frequently asked questions

Can the form add up the order total before it reaches QuickBooks?

No. There are no calculated fields in formformform, so the form captures what was ordered and QuickBooks does the arithmetic from the rates on your Products and Services list. That keeps one price list rather than two that drift apart.

Can the buyer pay on the form?

No. Hosted checkout collects money from a respondent; it does not send money to a supplier. The form collects the supplier details and QuickBooks or your bank handles the outgoing payment.

If a buyer resubmits the form with a correction, does the invoice update?

No. Each submission triggers a fresh action, so a corrected order creates a second draft invoice. Delete or amend the first one in QuickBooks — nothing flows back from QuickBooks into the form to reconcile the two.

Related automations

Build the form first

The automation needs somewhere to fire from. Publish a form, connect it once, and every submission from then on runs this flow.

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