Turn user testing sessions into actionable design insights. This UX/UI feedback form collects device context, first-time vs. returning user status, structured ratings across four usability dimensions, friction points, and improvement suggestions — giving your design team data they can act on immediately.
UX/UI feedback forms are the bridge between user testing sessions and design decisions. Without a structured way to capture observations, feedback lives in scattered notes, verbal summaries, and designers' memories — all of which degrade quickly and are hard to compare across testers or iterations.
This template uses a combination of structured ratings and open-ended questions to capture both quantitative signals (how easy was navigation on a 1–5 scale?) and qualitative insight (where exactly did you get confused?). The four rating dimensions — ease of navigation, visual clarity, task completion ease, and overall experience — are drawn from established usability testing frameworks and give product teams metrics they can track across design iterations.
formformform makes it easy to share the feedback form with testers via a link during a session, or send it as a follow-up email immediately after. All responses are stored in your dashboard and exportable to a spreadsheet for analysis. There's no software to install, no account required for testers, and submissions are unlimited.
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Click 'Use this template' to open the form pre-configured in your free formformform account.
Rename the rating dimensions if your testing protocol focuses on different usability attributes.
Add specific task descriptions as a paragraph field above the 'Tasks Completed' section to guide testers through what to document.
Optionally add a Net Promoter Score (NPS) radio field asking 'How likely are you to recommend this product?' on a 0–10 scale.
Publish the form and share the link with your test participants via email or during a live testing session.
Export submissions to a spreadsheet after each testing round to compare ratings and identify patterns across participants.
use the same 1–5 scale across all rating questions. Mixed scales (1–5, 1–10) confuse testers and make aggregated analysis meaningless.
this is the highest-value field on the form. Even testers who rate everything highly often have specific friction points that unlock design improvements.
tracking which version of the design each submission was made against is critical for comparing results over time.
a navigation rating of '2' on mobile is a very different problem than a '2' on desktop. Device data makes scores actionable rather than abstract.
share the link with remote participants after a recorded session or as a standalone task. formformform handles submission collection whether you're in the room or not.
if multiple testers describe the same friction point, it's a design priority. Use submission timestamps to correlate with session recordings.
The most actionable dimensions are ease of navigation, visual clarity, task completion ease, and overall experience — all included in this template. You can supplement with specific task success rates or time-on-task fields depending on your testing protocol.
Yes. Publish the form and share the link via email, messaging apps, or your user research platform. Testers fill it out in their browser without creating an account, and responses appear in your dashboard instantly.
Export submissions from your formformform dashboard to a spreadsheet after each round. Since you're capturing the prototype version name in each submission, you can filter and compare ratings between design iterations.
Yes. Add a paragraph field above the feedback sections with the list of tasks you want testers to attempt. You can use HTML formatting to create a numbered list within that paragraph field.
Submissions are stored securely in your formformform account and are only accessible to you. You can make the email field optional (as this template does) to allow anonymous feedback if participants prefer.
Absolutely. This template works equally well for Figma prototypes, InVision mockups, or beta versions of live software. Just note the prototype name and version in the form intro.
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