eLearning Course Feedback Form Template

Understand exactly what your learners think about your online course. This feedback form covers every dimension that matters — content quality, instructor clarity, video production, pacing, and exercises — alongside open-ended fields for what worked and what needs improvement. Use it after course completion or as a mid-course pulse check.

Free for non-commercial projects, with unlimited forms and responses.

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The starting point

About this template

An eLearning course feedback form is how online educators close the loop with their learners and drive continuous improvement. Unlike in-person instruction where instructors can read the room and adjust in real time, online courses are static — the only way to know what's working is to ask. Structured feedback at course completion reveals patterns that individual emails never will: if 40% of learners rate pacing as too fast, that's a course redesign signal, not an outlier.

More about this template

This template is organized into a quantitative ratings section followed by qualitative open-ended questions, then two recommendation questions that function as a digital Net Promoter Score. This structure gives you both the data you can chart over time and the narrative detail you need to understand the 'why' behind each rating. Separating completion status also lets you segment feedback from learners who finished versus those who dropped out partway — two very different data sets.

formformform makes distributing this feedback form frictionless. Paste the link into your course completion email, embed it on the final lesson page, or drop it into your LMS as a required post-course activity. Every response lands in your dashboard and triggers an email notification so nothing slips through the cracks.

14 fields to make your own10 required in this starting form

Make it fit your workflow.

Use your own copy to change labels, remove questions and add the details you need. Try the preview alongside this guide to see what respondents will be asked.

The questions, explained

Fields in this template

Review the starting questions and choices. You can change them in your own copy.

  • Short answerOptional

    Your Name

    Jane Smith

  • Email addressOptional

    Email Address

    jane@example.com

  • Short answerRequired

    Course Name

    e.g. Introduction to Data Science

  • Single choiceRequired

    Course Completion Status

    2 choices
    • Completed — I finished the entire course
    • In progress — I have not finished yet
  • Single choiceRequired

    Content Quality

    5 choices
    • Excellent
    • Good
    • Average
    • Below average
    • Poor
  • Single choiceRequired

    Instructor Explanations

    5 choices
    • Excellent
    • Good
    • Average
    • Below average
    • Poor
  • Single choiceRequired

    Video / Audio Quality

    5 choices
    • Excellent
    • Good
    • Average
    • Below average
    • Poor
  • Single choiceRequired

    Pacing (speed of course delivery)

    3 choices
    • Too fast
    • Just right
    • Too slow
  • Single choiceRequired

    Exercises and Quizzes

    6 choices
    • Excellent
    • Good
    • Average
    • Below average
    • Poor
    • Not applicable
  • Single choiceRequired

    Overall Experience

    5 choices
    • Excellent
    • Good
    • Average
    • Below average
    • Poor
  • Long answerOptional

    What was the most valuable lesson or skill you gained?

    Describe the concept, technique, or insight that stood out most to you.

  • Long answerOptional

    What could be improved about this course?

    Be as specific as possible — your suggestions directly shape future course updates.

  • Single choiceRequired

    Would you recommend this course to others?

    5 choices
    • Definitely yes
    • Probably yes
    • Not sure
    • Probably not
    • Definitely not
  • Single choiceRequired

    Would you take another course from this provider?

    5 choices
    • Definitely yes
    • Probably yes
    • Not sure
    • Probably not
    • Definitely not
Where it fits

Who uses this template

Suggested uses, and why this starting point can help. Adapt the questions to your own process.

Online course creators on Udemy, Teachable, or Thinkific

Collects post-completion ratings and written reviews from students to supplement the platform's built-in star rating system.

Corporate L&D teams running e-learning programs

Gathers new hire impressions of mandatory online onboarding modules to identify which modules need updating.

University online program administrators

Collects structured responses from massive open online course participants on lecture quality and assessment fairness.

Professional certification providers

Use this as a starting point when you need the same essential information from each person. Review the questions against your process before sharing your copy. Review “Video / Audio Quality” in particular and adapt it to the detail you need.

Coding bootcamp instructors

Surveys students after each project module to identify instruction gaps and adjust the curriculum before the next cohort.

Language learning platform teams

Gathers learner impressions of individual lesson tracks, including audio quality and exercise difficulty.

HR teams measuring training effectiveness

Measures how well role-play scenarios and product knowledge modules resonate with field sales teams.

Independent online coaches and educators

Give participants a clear set of questions and keep the information together, making it easier to prepare, respond and follow up. Review “What was the most valuable lesson or skill you gained?” in particular and adapt it to the detail you need.

What's included

Covers all key course quality dimensions: content, instruction, pacing, and media
Separate rating for exercises and quizzes — easily marked N/A if absent
Net promoter-style recommendation questions to gauge loyalty
Open-ended improvement fields to surface specific course gaps
Completion status field to segment in-progress from finished learners
Anonymous-friendly — name and email are optional
Unlimited responses, no caps or paywalls
Shareable link for post-course email campaigns or LMS redirects

How to create an elearning course feedback form

  1. 1

    Click 'Use this template' to add this form to your free formformform account with all ratings fields pre-configured.

  2. 2

    Customize the rating categories to match your course format — remove 'Exercises and Quizzes' if your course has none, or add a field for 'Community or Discussion Board'.

  3. 3

    Adjust the pacing scale options if your course runs longer formats where granular pacing feedback matters.

  4. 4

    Set up a redirect or confirmation message that thanks learners for their time and mentions that feedback is reviewed.

  5. 5

    Add the form link to your course completion email or embed it on the final lesson page of your LMS.

  6. 6

    Export responses periodically to track improvement trends across course iterations.

Best practices for your elearning course feedback form

Send the feedback request immediately after completion

learners are most motivated to respond within 24 hours of finishing a course.

Make name and email optional

anonymous feedback tends to be more candid, especially about negative experiences.

Include a pacing question

it's one of the most common complaints in online learning and gives you specific, actionable data.

Separate quantitative ratings from open text

don't ask learners to rate and explain in the same field; structured ratings are easier to aggregate.

Use the improvement field prompt wisely

'Be as specific as possible' significantly increases the quality of suggestions you receive.

Segment in-progress from completed learners

their feedback reflects different experiences and should be analyzed separately.

Review responses after every cohort or course update to track whether changes are landing the way you intended.

14 form ideas you can build with this template

Udemy Course Feedback Form

Collects post-completion ratings and written reviews from students to supplement the platform's built-in star rating system.

Corporate Onboarding eLearning Feedback

Gathers new hire impressions of mandatory online onboarding modules to identify which modules need updating.

Coding Bootcamp Module Feedback

Surveys students after each project module to identify instruction gaps and adjust the curriculum before the next cohort.

Continuing Medical Education (CME) Course Evaluation

Collects accreditation-required feedback from healthcare professionals on clinical relevance and learning objectives.

Language Learning App Course Feedback

Gathers learner impressions of individual lesson tracks, including audio quality and exercise difficulty.

University MOOC Feedback Survey

Collects structured responses from massive open online course participants on lecture quality and assessment fairness.

Sales Training eLearning Feedback

Measures how well role-play scenarios and product knowledge modules resonate with field sales teams.

Yoga Teacher Training Online Feedback

Captures student reviews of video instruction quality, sequencing clarity, and certification exam preparedness.

Real Estate Pre-Licensing Course Feedback

Collects state-specific feedback on exam prep content and practice question accuracy from licensure candidates.

Digital Marketing Certification Feedback

Rates individual modules covering SEO, PPC, email, and social to identify which channels learners find most practical.

Leadership Development eLearning Feedback

Gathers manager and executive impressions on the relevance of leadership scenarios and coaching exercise quality.

Financial Planning Online Course Feedback

Collects CFP exam prep course feedback on case study realism and regulatory content accuracy.

Graphic Design Online Course Review

Rates hands-on design project assignments, software tutorial clarity, and instructor critique quality.

Cybersecurity Certification Prep Feedback

Surveys CompTIA or CISSP prep learners on lab exercise depth and alignment with the actual exam domains.

Frequently asked questions

Can I make this feedback form anonymous?

Yes. The name and email fields are already set to optional in this template, so learners can submit completely anonymously. You can also remove those fields entirely if you prefer guaranteed anonymity.

How do I send this form to learners after they complete the course?

Copy the shareable link from your formformform dashboard and paste it into your post-completion email, add it as the last page of your course, or set it as the redirect URL after the final quiz or lesson.

Can I add my own rating categories?

Absolutely. You can add, remove, or relabel any radio field. Common additions include 'Community and Discussion Board', 'Course Materials and Handouts', or 'Technical Support'.

How many responses can I collect?

Unlimited. formformform places no cap on submissions, so you can collect feedback from every learner across every cohort.

Can I export my feedback responses to a spreadsheet?

Yes. All submissions can be exported from the formformform dashboard as a CSV file for analysis in Excel, Google Sheets, or your preferred analytics tool.

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