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Pet Boarding Inquiry Template

Make boarding reservations effortless for both your staff and your clients. This pet boarding inquiry form captures everything you need to prepare for a stay — pet type, drop-off and pickup dates, feeding instructions, medications, and optional add-on services like grooming or daily walks. No phone tag, no missed details.

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Free for non-commercial projects, with unlimited forms and responses.

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The starting point

About this template

A pet boarding inquiry form gives your facility a structured way to collect everything needed before confirming a reservation. Rather than gathering details over the phone — where things get missed and written down on sticky notes — a digital form ensures your staff has feeding schedules, medication requirements, and special behavioral notes in writing before the pet arrives.

More about this template

For boarding facilities, the check-in process is high-stakes. An undisclosed allergy, a skipped medication dose, or a misunderstood feeding schedule can lead to a stressed pet and an upset owner. This form's dedicated fields for feeding instructions, current medications, and vaccination status reduce those risks and create an accountable paper trail.

formformform lets you customize this template to match your boarding packages — add a dropdown for suite type (standard kennel vs. luxury suite), a field for the owner's emergency contact, or a checkbox for authorization to seek veterinary care if needed. Embed it on your website so owners can submit inquiries 24/7, even when your front desk is closed.

12 fields to make your own8 required in this starting form

Make it fit your workflow.

Use your own copy to change labels, remove questions and add the details you need. Try the preview alongside this guide to see what respondents will be asked.

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The questions, explained

Fields in this template

Review the starting questions and choices. You can change them in your own copy.

  • Short answerRequired

    Owner Full Name

    Alex Johnson

  • Email addressRequired

    Email Address

    alex@example.com

  • Phone numberRequired

    Phone Number

    (555) 987-6543

  • Short answerRequired

    Pet Name

    Max

  • DropdownRequired

    Pet Type

    6 choices
    • Dog
    • Cat
    • Bird
    • Small Animal (rabbit, guinea pig, etc.)
    • Reptile
    • Other
  • Short answerOptional

    Breed

    Golden Retriever

  • DateRequired

    Drop-Off Date

  • DateRequired

    Pickup Date

  • Long answerOptional

    Feeding Instructions

    Describe food type, portion size, and feeding times.

  • Long answerOptional

    Medications or Special Needs

    List any medications, allergies, or behavioral notes our staff should know.

  • Single choiceRequired

    Are Vaccinations Current?

    3 choices
    • Yes — records available
    • Yes — but no records
    • No / Not sure
  • Multiple choiceOptional

    Additional Services Needed

    6 choices
    • Daily walks
    • Playtime sessions
    • Grooming bath
    • Training reinforcement
    • Medication administration
    • Webcam check-in access
Where it fits

Who uses this template

Suggested uses, and why this starting point can help. Adapt the questions to your own process.

Pet boarding facilities

Gathers stay dates and pet details during peak holiday booking periods when facilities need to manage demand before confirming availability.

Doggy daycares with overnight boarding

Collects foster organization contact, transport route details, and behavioral assessment notes for rescue animals boarding between legs of a transport route.

Veterinary clinics offering boarding

Asks about feed type, pasture access needs, farrier or veterinary appointments needed during the stay, and trailer arrival details for horses, goats, or livestock.

In-home pet sitters

Use this as a starting point when you need the same essential information from each person. Review the questions against your process before sharing your copy. Review “Pickup Date” in particular and adapt it to the detail you need.

Resort-style pet hotels

Use this as a starting point when you need the same essential information from each person. Review the questions against your process before sharing your copy. Review “Feeding Instructions” in particular and adapt it to the detail you need.

Farm animal boarding operations

Asks about feed type, pasture access needs, farrier or veterinary appointments needed during the stay, and trailer arrival details for horses, goats, or livestock.

Breed-specific boarding clubs

Captures cage size, dietary specifics, and environmental needs like UV lighting and temperature for exotic animals boarding at specialty facilities.

What's included

Drop-off and pickup date fields for accurate availability tracking
Pet type dropdown covering dogs, cats, birds, and small animals
Feeding instructions and medications fields for safe care
Vaccination status radio to enforce facility requirements
Add-on services checkbox for upselling walks, grooming, and more
Email notification on every inquiry submission
Mobile-optimized for on-the-go pet owners
Unlimited inquiries with no additional cost

How to create a pet boarding inquiry

  1. 1

    Click 'Use this template' to load this boarding inquiry form in your formformform account.

  2. 2

    Update the 'Additional Services' checkbox to match your facility's actual add-on offerings.

  3. 3

    Add a dropdown for kennel or suite type if you offer tiered accommodations.

  4. 4

    Enable email notifications so every inquiry reaches your front desk team immediately.

  5. 5

    Embed the form on your website's 'Reserve a Stay' or 'Boarding' page.

  6. 6

    Optionally, add an emergency contact field and a liability waiver acknowledgment checkbox before the submit button.

Best practices for your pet boarding inquiry

Require vaccination status

even if you can't verify records digitally, asking upfront sets the expectation that vaccinations are mandatory and filters out unprepared inquiries.

Include a special needs text field

a dedicated field for behavioral notes (e.g., 'reactive to other dogs', 'needs quiet environment') keeps staff informed and pets safe.

Send an auto-response

configure your notification settings to send a confirmation email to the owner so they know their inquiry was received.

Ask about feeding time, not just food type

'feed twice a day' is less useful than '1 cup of Royal Canin at 7am and 5pm.' Prompt for specifics in the placeholder text.

Collect drop-off and pickup dates as required fields

without dates you can't check availability, so these should never be optional.

Add an emergency contact field

if the owner can't be reached during the stay, a backup number is essential. Consider adding this to your template.

13 form ideas you can build with this template

Luxury Dog Hotel Reservation Inquiry

Captures suite preference, enrichment activity requests, and daily report card opt-in for high-end dog boarding resorts.

Cat-Only Boarding Inquiry Form

Collects litterbox type, preferred hiding spots, and interactive toy preferences for cats staying in boutique feline boarding suites.

Holiday Pet Boarding Waitlist Form

Gathers stay dates and pet details during peak holiday booking periods when facilities need to manage demand before confirming availability.

Farm Animal Boarding Inquiry

Asks about feed type, pasture access needs, farrier or veterinary appointments needed during the stay, and trailer arrival details for horses, goats, or livestock.

In-Home Pet Sitter Booking Form

Allows pet owners to request overnight in-home sitting with details about house access, pet routine, and emergency contacts.

Veterinary Hospital Boarding Form

Designed for post-surgical or medically supervised boarding where medication administration, wound care, and vet check schedules are critical fields.

Bird and Exotic Boarding Inquiry

Captures cage size, dietary specifics, and environmental needs like UV lighting and temperature for exotic animals boarding at specialty facilities.

Breed-Specific Club Boarding Form

Used by breed clubs offering monitored boarding to members during shows or travel, with fields for show schedule and grooming needs.

Puppy Boarding Inquiry Form

Adds fields for vaccination series progress, crate training status, and whether the puppy is on a feeding schedule appropriate for young dogs.

Senior Pet Boarding Form

Emphasizes mobility limitations, joint supplements, bathroom frequency, and any cognitive or anxiety concerns for older animals in boarding care.

Multi-Dog Household Boarding Form

Lets owners specify whether sibling dogs should be housed together or separately and whether they share feeding or require individual meals.

Rescue Transport Overnight Boarding

Collects foster organization contact, transport route details, and behavioral assessment notes for rescue animals boarding between legs of a transport route.

Therapy Animal Overnight Care Form

Includes fields for certification body, handler contact, and whether the animal needs access to specific conditioning routines while boarded.

Frequently asked questions

Can I use this form to confirm reservations directly?

This template captures inquiries and care details, but reservation confirmation is separate — your staff reviews submissions and follows up to confirm availability and payment. You can add a payment link in your follow-up email.

How do I handle vaccination proof through the form?

The vaccination status radio tells you whether records are available. For proof, direct clients to email or bring records at drop-off. Future formformform updates may support file uploads for documents.

Can I add a field for the pet's weight?

Yes. Add a number field for weight — it's useful for calculating medication dosages and for determining the appropriate kennel size.

Is there a way to set a date range for unavailable dates?

Currently formformform date fields are open-ended. Manage availability on your end by reviewing drop-off dates in submissions and following up to confirm or redirect to available dates.

Can I collect a deposit through the form?

formformform forms collect information, not payments. To collect a deposit, include a payment link (Stripe, Square, etc.) in your confirmation follow-up email after reviewing the inquiry.

What if an owner has multiple pets they want to board?

Add a number field asking 'How many pets?' and a repeating section or additional notes field for owners with multiple animals. For high-volume facilities, each pet may warrant its own form submission.

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