Plans and billing

formformform is free during early access. Every account sits on the Free plan, every feature is switched on, and there is no card on file to charge — the upgrade button on the billing screen has not been turned on yet.

What follows is where that screen lives, what each card on it means, and which part of the product actually behaves differently on a free account today. Nothing here needs doing to keep collecting responses.

Settings → Billing: your current plan at the top, the Pro card beneath it, and Business at the foot of the page.
Settings → Billing: your current plan at the top, the Pro card beneath it, and Business at the foot of the page.

Find the billing screen

Billing belongs to your account, not to a single form. The tabs across a form — Fields, Submissions, Settings, Danger — only ever configure that one form, so there is nothing plan-related to look for in the editor.

  1. 1

    Click your avatar in the top right of the app.

  2. 2

    Choose Settings.

  3. 3

    Under the General group, open Billing.

  4. 4

    Read the first card. It names your plan — "Free plan" on most accounts — and the Active badge beside it appears only on Pro.

  5. 5

    Use the settings sidebar to move on to Profile, Password, Two-Factor Auth, Appearance or Zapier.

The Settings hub also lists API Keys and Notifications. Both are marked Coming soon and do not open.

What the free plan covers

The current-plan card puts it plainly: unlimited forms and responses, forever. No metered submission count, and no month in which a form stops accepting answers because a quota ran out.

Feature gating is almost absent right now. Conditional logic, multi-page forms, File Upload fields, encrypted forms, email notifications, webhooks, the REST API and the Zapier trigger all work on a free account exactly as they do on any other.

The Forms screen carries a usage meter reading "N of 10 forms used" with an Upgrade link beside it. It is a display of the free plan's stated form figure; creating forms is not blocked when the bar fills, and nothing on your account is chargeable while checkout is switched off.

What Pro adds, and what it will cost

The Pro card lists what moves behind payment when pricing starts: custom branding, removing the watermark, a custom domain, a larger file upload allowance, priority support and team collaboration for five seats. The interval toggle switches between Monthly at $19 a month and Yearly, which knocks 20% off and reads $15 a month, billed yearly.

The Business card sits at the foot of the page for larger teams — SSO and SAML, unlimited seats, dedicated support and an SLA. It has no price and no checkout; the Contact us button opens a conversation in a new tab.

One line on the Pro list is easy to misread. "File uploads (10 GB)" is about allowance, not access: the File Upload field lives in the Upload section of the editor palette on every account today.

During early access the upgrade button is replaced by a line reading "Online checkout is not available yet. Please check back soon." No card is stored. Manage billing — the button that opens invoices and payment method — only appears once a subscription is actually running.

The one paid feature you can already see

Public forms on a free account end with a small "Powered by formformform" footer. The editor draws it too, at the bottom of the form, so you always see what a respondent sees.

Clicking that footer inside the editor does not open the marketing site. It opens a dialog headed Remove the branding, offering Maybe later and Upgrade to remove — the latter drops you on the billing screen. On an encrypted form the branded footer is replaced by the encryption footer, which shows the form's key fingerprint instead.

The footer is enforced on the server for free accounts. Switching it off in a form's Settings tab does not stick — the save quietly turns it back on.

Closing the account

With no subscription to unwind, leaving is a single screen. Settings → Profile holds your name and email at the top, and Delete account at the bottom. The dialog asks for your password before it will proceed.

Settings → Profile. Delete account sits below the name and email fields.
Settings → Profile. Delete account sits below the name and email fields.

Deletion is an erasure, not a deactivation: your forms, every submission on them and the files respondents uploaded all go with the account, and live form links stop working immediately. Export anything you still need first.

Frequently asked questions

Will I be charged automatically when early access ends?

No. Checkout is not switched on, so there is no card on your account to bill. The Free plan is meant to stay free with unlimited forms and responses; when paid plans start, the Pro extras such as custom branding and a custom domain move behind them.

Do I need a paid plan to collect file uploads?

No. File Upload sits in the Upload section of the palette on every account, capped at 2 MB per file, and on an encrypted form the file is encrypted in the respondent's browser before it is sent. The "File uploads (10 GB)" line on the Pro card refers to a larger allowance, not to switching the field on.

Can I take payments from people filling in my form?

Yes. Add products and priced options to the form, then collect payment through secure hosted checkout with Stripe, PayPal, or Square. Payment status is tracked alongside the response.

Related articles

  • Turn on two-factor authentication

    Add a six-digit code from an authenticator app to your login, and keep the recovery codes that get you back in.

  • Collect file uploads

    Add a File Upload field, then preview or download whatever people attach from the submission page.

  • Export responses to CSV

    Download every response to a form as one CSV file, and know what each column holds before you open it.

  • How encrypted forms work

    Responses are sealed in the visitor's browser with OpenPGP and opened only by a private key you hold.

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