Email Campaign Request Template

Stop receiving incomplete email briefs. This email campaign request form ensures every campaign submission includes the type, send date, audience segment, objectives, call to action, and asset readiness status — giving your email team everything they need to start production without a single follow-up.

Free for non-commercial projects, with unlimited forms and responses.

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The starting point

About this template

An email campaign request form is the single most effective way to reduce back-and-forth between stakeholders who want emails sent and the team that builds them. Without a structured intake process, email teams spend as much time chasing down missing information as they do actually writing and designing — delaying campaigns and frustrating everyone involved.

More about this template

This form asks the right questions upfront: what type of email, who receives it, what the campaign should accomplish, what the reader should do, and whether the assets are ready. That last question alone saves hours of production time — knowing whether a requester needs copywriting and design help or just wants their assets built out changes the entire workflow and timeline.

formformform makes it easy to deploy this form internally as your team's official campaign intake channel. Share the link in Slack, embed it in your project management tool's description, or link to it from your email team's wiki page. Every submission creates a timestamped record in your dashboard that you can reference when questions come up later.

10 fields to make your own10 required in this starting form

Make it fit your workflow.

Use your own copy to change labels, remove questions and add the details you need. Try the preview alongside this guide to see what respondents will be asked.

The questions, explained

Fields in this template

Review the starting questions and choices. You can change them in your own copy.

  • Short answerRequired

    Requester Name

    Jordan Rivera

  • Email addressRequired

    Email Address

    jordan@company.com

  • Short answerRequired

    Campaign Name

    May Product Update Newsletter

  • DropdownRequired

    Email Type

    8 choices
    • Newsletter
    • Promotional / Sale
    • Product Announcement
    • Drip / Nurture Sequence
    • Welcome Series
    • Re-engagement
    • Event Invitation
    • Transactional
  • DateRequired

    Requested Send Date

  • Short answerRequired

    Target Audience or List Segment

    All subscribers, VIP customers, Trial users

  • Long answerRequired

    Campaign Objective and Key Messages

    What is the goal of this email? What do you want recipients to know, feel, or do?

  • Long answerRequired

    Call to Action

    Describe the primary CTA — what should the reader do and where should the button link?

  • Single choiceRequired

    Is A/B testing needed?

    2 choices
    • Yes — I'll specify variants in the notes
    • No — send one version
  • Single choiceRequired

    Are copy and design assets ready, or is design help needed?

    4 choices
    • Assets are ready
    • Need copywriting help
    • Need design help
    • Need both copy and design
Where it fits

Who uses this template

Suggested uses, and why this starting point can help. Adapt the questions to your own process.

Email marketing managers

Turn initial interest into information you can review. Use the answers to prepare a relevant follow-up and decide whether the opportunity fits your work. Review “Requested Send Date” in particular and adapt it to the detail you need.

Marketing operations teams

Turn initial interest into information you can review. Use the answers to prepare a relevant follow-up and decide whether the opportunity fits your work. Review “Target Audience or List Segment” in particular and adapt it to the detail you need.

Agency email teams

Get a useful brief before the first conversation. Written context helps you assess fit, prepare questions and decide what to discuss next. Review “Campaign Objective and Key Messages” in particular and adapt it to the detail you need.

CRM managers

Replace scattered requests with a consistent starting point. The answers help you understand the work, identify gaps and prepare a follow-up. Review “Call to Action” in particular and adapt it to the detail you need.

E-commerce marketers

Use this as a starting point when you need the same essential information from each person. Review the questions against your process before sharing your copy. Review “Is A/B testing needed?” in particular and adapt it to the detail you need.

SaaS growth teams

Replace scattered requests with a consistent starting point. The answers help you understand the work, identify gaps and prepare a follow-up. Review “Are copy and design assets ready, or is design help needed?” in particular and adapt it to the detail you need.

Internal stakeholders requesting campaigns

Use this as a starting point when you need the same essential information from each person. Review the questions against your process before sharing your copy. Review “Requested Send Date” in particular and adapt it to the detail you need.

What's included

Email type dropdown to route requests to the right template and workflow
Send date field to plan production timelines backwards
Audience segment field to ensure the right list is used
CTA field to prevent vague briefs that delay production
A/B test and asset readiness radios to scope work before it starts
Instant email notifications to keep your email team on top of incoming requests

How to create an email campaign request

  1. 1

    Click 'Use this template' to create a formformform account and start with this brief pre-built.

  2. 2

    Customize the email type options to match your organization's campaign taxonomy.

  3. 3

    Add a dropdown for 'Requested send time' if your audience spans time zones and timing matters.

  4. 4

    Set your email team's notification address so the right person sees each incoming request.

  5. 5

    Share the form link with all stakeholders who request email campaigns and document it in your team wiki.

  6. 6

    Review submissions and set a 48-hour SLA for acknowledging requests so stakeholders know when to expect confirmation.

Best practices for your email campaign request

Require the send date

it forces requesters to think through timing and gives your team room to flag unrealistic deadlines before production starts.

Be specific about the CTA field

ask for the button label text and the destination URL, not just a vague description, so your designer doesn't have to guess.

Use the email type dropdown for workflow routing

newsletters might go through one approval process while promotional emails go through another.

Set a minimum lead time policy

if your team needs 5 business days to build a campaign, communicate that clearly on the form page so rush requests are the exception, not the rule.

Treat the key messages field as a mini-brief

the more specific a requester is here, the less revision cycles you'll go through on the copy.

Archive completed campaigns

after each campaign sends, note the actual send date and performance in a linked spreadsheet so the request and results stay connected.

12 form ideas you can build with this template

Monthly Newsletter Brief

Collects content themes, featured articles, and promotional inserts for a recurring customer newsletter campaign.

Flash Sale Email Request

Captures discount percentage, sale end date, eligible product categories, and urgency messaging for time-sensitive promotional emails.

Product Feature Announcement Email

Gathers new feature name, target user segment, release date, and in-app deep link for product update announcement emails.

Event Invitation Email Campaign

Collects event details, RSVP link, target attendee segment, and follow-up sequence requirements for event email campaigns.

Re-engagement Drip Campaign Brief

Captures lapsed customer definition (days since last purchase), win-back offer, and multi-email sequence goals for reactivation campaigns.

Welcome Series Email Request

Documents new subscriber journey milestones, onboarding goals, and timing intervals for automated welcome sequence campaigns.

B2B Lead Nurture Sequence Brief

Collects ICP details, key pain points by funnel stage, and content assets to link in a multi-touch nurture email sequence.

Abandoned Cart Recovery Email

Gathers cart abandonment trigger timing, discount offer (if any), and product image requirements for e-commerce recovery emails.

Seasonal Holiday Campaign Brief

Captures holiday theme, gift guide categories, promotional offer, and send date sequence for multi-touch holiday email series.

Customer Milestone Email Campaign

Documents milestone trigger (anniversary, purchase threshold), personalization fields, and reward details for loyalty milestone emails.

Survey or Feedback Email Campaign

Collects survey link, target respondent segment, incentive offer, and follow-up reminder timing for feedback collection email campaigns.

Upsell or Cross-Sell Email Brief

Gathers trigger behavior (recent purchase, plan upgrade), recommended product logic, and personalization tokens for upsell email campaigns.

Frequently asked questions

Can I use this form for both internal teams and external clients?

Yes. You can share the same form link with anyone — internal stakeholders or agency clients. Each submission includes the requester's name and email so you always know who sent it.

How far in advance should campaigns be submitted?

This depends on your team's production capacity, but a standard minimum lead time is 5-7 business days for a standard campaign and 10+ days for campaigns requiring custom design or A/B testing.

Can I add a field for the email subject line?

Yes. You can add a short_text field for 'Proposed subject line' directly in the form editor — it's especially useful if stakeholders have specific ideas or brand requirements.

What happens after someone submits a request?

Your email team receives an instant notification with the full submission. You can then review it in your formformform dashboard, assign it to the right team member, and follow up with the requester.

Is there a character limit on the campaign objective field?

No. formformform's long_text fields have no character limit, so requesters can provide as much context as needed.

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